Last updated: September 24, 2026
Where we ship
We deliver to addresses in all 50 US states. We don’t currently ship outside the United States or to US territories. Parcels can be delivered to PO boxes and APO, FPO and DPO addresses only where the carrier we use for your order accepts them. Contact us before ordering if you need one of these addresses.
What shipping costs
| Delivery to | Order total | Shipping |
|---|---|---|
| Contiguous United States (48 states and Washington, D.C.) | $149 or more | Free standard shipping |
| Contiguous United States | Under $149 | Flat rate, shown at checkout before you pay |
| Alaska and Hawaii | Any amount | Calculated and shown at checkout before you pay |
The order total is the value of the items in your cart after any discounts and before tax.
When your order ships
We process orders Monday to Friday, except US federal holidays. In-stock orders placed by 1:00 p.m. Eastern Time on a business day usually ship within 1 to 2 business days. Orders placed later, or on weekends and holidays, start processing the next business day.
If an item turns out to be out of stock or delayed after you order, we email you a new dispatch date and give you the choice to cancel for a full refund. Occasionally we may contact you to verify an order before it ships, which protects you against fraudulent use of your payment details.
How long delivery takes
| Destination | Typical delivery after dispatch |
|---|---|
| Contiguous United States | 3 to 6 business days |
| Alaska and Hawaii | Shown at checkout |
These are estimates, not guarantees. Weather, carrier delays and peak seasons can add time.
Signature on delivery
Orders containing higher-value items such as smart telescopes may require a signature on delivery. If nobody is available, the carrier will leave a notice and try again or hold the parcel for collection.
Tracking
When your order ships, we email you a tracking number and a link to the carrier’s tracking page. You can also find tracking under Orders in your account. If tracking hasn’t updated for 3 business days, contact us and we’ll follow up with the carrier.
Checking your delivery
Check the parcel when it arrives. If the carton is visibly damaged, take photos before opening it and, where possible, note the damage with the driver. Report any damaged, missing or incorrect items to us within 7 days of delivery, with photos of the carton, inner packaging and item. We’ll arrange a replacement or refund at no cost to you under our Refund & Returns Policy.
Lost parcels
If tracking says your order was delivered but you can’t find it, check around your address and with neighbors, then contact us within 7 days of the recorded delivery date. If tracking hasn’t moved for 7 business days, contact us too. We’ll open an investigation with the carrier and, once it confirms the parcel is lost, send a replacement or issue a full refund.
Getting the address right
Please double-check your delivery address at checkout. If you spot a mistake, contact us straight away and we’ll correct it free of charge before your order ships. If a parcel comes back to us because of an incorrect or incomplete address, we’ll reship it once you confirm the right address, and we’ll tell you about any extra shipping cost first. If a parcel is refused on delivery without a damage reason, we refund the item price minus the actual outbound and return shipping costs, which we’ll show you before processing.
Taxes and fees
Sales tax is calculated at checkout from your delivery address where the law requires it. There are no additional charges on delivery.
Contact
Tech Avenue 1032 Brentwood Way F, Atlanta, GA 30350, USA Email: support@thetechavenue.shop Phone: (404) 781-1589